Front of House Manager

Are you looking to experience the extraordinary and help create unforgettable moments?

Want to work for a company named in The Sunday Times Best Places to Work?

As Front of House Manager at AEG Presents newest venue, Watford Colosseum, you’ll run the show behind the scenes, creating unforgettable experiences for artists and fans alike!

Your Role:

• Lead all bars, merchandise, security and stewarding operations
• Plan and manage entire events, working with our venue management team
• Ensure promoters’ needs are met while following safety rules and budgets
• Build and motivate an outstanding team that delivers AEG’s famous Best In Class service
• Step up as Duty Manager when needed
• Serve as a venue licensee

You Should Have:

• Experience in a busy customer-facing role in live events or entertainment
• Leadership experience in a high-profile venue
• Budget management skills
• Ability to inspire teams to deliver amazing customer service
• Personal alcohol license
• Willingness to work the unusual hours live events demand
• Safety qualifications (IOSH, Risk Assessment, or Crowd Safety) or willingness to train

Join us in writing the next chapter of Watford Colosseum’s story. If you’re ready to make your mark in live entertainment and help run a venue that will host tomorrow’s legendary performances, we want to hear from you.

Please read the job description below to see full details of the role.

We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you’ll be set up for success. From the moment new employees join us, they’re welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You’ll be based at the venue in Watford. You will need to be available to work evenings and weekends at events.

We offer flexible start and end times. We are also open to and welcome flexible working conversations.

When: This role will start in mid-June 2025.

So why apply?

Find out why our employees love working here: https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody’s contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.