2024 has been a pivotal year for Passline Spain, defined by strategic partnerships and a significant impact on the live field.

Since entering the Spanish market in 2021, we have become a trusted partner for exclusive ticket sales at venues such as Café La Palma, Sala Fulanita, Teatro Barceló, Sala Bao Bao, and Sala Insomnio—iconic players in Madrid’s vibrant cultural and nightlife scene.

These alliances strengthen our presence in the field and underscore promoters’ confidence in Passline as an effective ticketing solution.

Meeting Industry Challenges with Comprehensive Solutions
One of the biggest challenges in the industry, where Passline excels, is customer service. This encompasses fans purchasing tickets and the promoters relying on us daily. While we are a self-service platform, our clients highly value the personalized support we provide daily. We guide them through using our platform and advise them on best practices for ticket sales to ensure their success.

At Passline Spain, we ensure that no client is left unsupported. Every promoter has the ongoing support of a dedicated remote account executive, who is always available to answer questions and provide assistance.

Passline is committed to delivering outstanding business opportunities to our clients through a platform with exceptional global service

Balancing Technology with Human Connection
Another growing challenge is the complete digitalization of ticketing. This shift has led to the assumption that everyone understands how concert ticket sales work—but that’s not always the case. For this reason, even as a tech-driven company that embraces automation, Passline prioritizes maintaining close, human connections with our clients, ensuring they have the support they need at every step.

We have also proven our ability to handle large-scale, high-demand venues. From managing ticketing for iconic locations like La Riviera in Madrid, Razzmatazz 1, and Sant Jordi Club in Barcelona to the renowned WiZink Center, we’ve facilitated experiences that have created unforgettable moments for thousands of attendees. This growth shows our commitment to quality, reliability, and innovation.

Our Mission: Driving Success for Our Clients
This year, we’ve reinforced our mission: Passline is committed to delivering outstanding business opportunities to our clients through a platform with exceptional global service. By continuously improving our tools and solutions, we’ve established ourselves as a trusted partner for artists and promoters, ensuring their success.

At Passline Spain, we are dedicated to excellence and to reshaping the future of the live entertainment industry.

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With its new digital solution, discovermarket is removing the horrors of buying insurance. Now, ticketing companies can offer event producer insurance seamlessly through their platform.

It’s Halloween, spooky creatures lurk around every corner. But for event producers, the real fear isn’t ghosts or goblins. In addition to the usual concerns about whether their event will be a success, their worst nightmare is the idea of a costly accident at their event, for which they would be liable.

Though insurance already exists to protect such risks, our review of event producer insurance around the world reveals that in most cases, finding and buying insurance is a bit of a horror-show.

First, even though it’s possible to find event liability insurance online, it’s hard to understand whether what you’re being offered actually covers what you need. Then if you do want to purchase it, in most countries you can’t set up this insurance online, making you feel like a zombie for even trying. Insurance brokers can help but they rarely integrate into the event planning experience.

discovermarket’s embedded insurance solution allows ticketing platforms to offer event cover effortlessly embedded into their systems

The result is that many small or medium-sized event producers don’t take out the insurance they need. Instead, they take on the risk that something at their event might just go “Bump in the Night”.

But what if someone could reverse this curse? That’s where ticketing companies come in, with the help of discovermarket. discovermarket’s embedded insurance solution allows ticketing platforms to offer event cover effortlessly embedded into their systems, adding value for producers and generating extra income at the same time.

Here’s how it works: event producers get a clear, relevant insurance offer right when they are planning their event. They can easily understand their coverage needs, get instant pricing and secure protection – all without leaving the ticketing platform. No more complicated forms or long processes – just a few clicks.

Ticketing platforms benefit too. discovermarket’s solution gives them a new revenue stream, seamlessly integrated into their platform. Plus, with a one-stop-shop for managing their whole insurance programme, platforms can deliver more value to event producers, strengthening relationships without any added hassle.

So, this Halloween, isn’t it time for you to make insurance less of a trick and more of a treat?

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