French authorities order Viagogo to end ‘deception’

DGCCRF has demanded the Swiss-headquartered secondary ticketer end its breaches of consumer law in France, where ticket resale is strictly regulated

DGCCRF is led by Nathalie Homobono

France’s Directorate-General for Competition, Consumer Affairs and Fraud Control (DGCCRF)  has ordered Viagogo and its French subsidiary to cease the alleged “deceptive marketing practices” it says breach the country’s Consumer Code.

The DGCCRF, part of the French Competition Authority (Autorité de la concurrence), claims that both Switzerland-based Viagogo AG and its Delaware-based subsidiary Viagogo Entertainment Inc. – which operates viagogo.fr – regularly breach articles L.121-2 and L.121-4 of the Consumer Code by:

The DGCCRF has not disclosed…

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