The Great Refund Debate
With fans still sitting on event tickets that they bought as long ago as 2019, the industry is facing a dilemma
Feature By James Hanley | 11 March 2022
With fans still sitting on event tickets that they bought as long ago as 2019, the industry is facing a dilemma when it comes to who merits a refund and who does not. And as Covid becomes endemic, should refunds remain obligatory for ticketholders who test positive?
James Hanley investigates.
The race to contain Covid-19 outbreaks and variants over the last 24 months has been likened to a game of Whac-A-Mole. But as the international live music business begins to emerge…
You've used your free article this month
Continue reading with a free account, or subscribe for unlimited access to all of our news, features and reports.
Already have an account? Sign in
