ASA says resale advert ruling ‘sets a precedent’

Freddie Alcock of the Advertising Standards Authority discusses the issues around the UK watchdog's recent judgement against Viagogo

The crowd cheers as they wait for Lana Del Ray to perform on Day 10 of American Express Presents BST Hyde Park ahead of Lana Del Ray’s headline performance on July 9, 2023 in London, United, Kingdom. (Photo by Dave Hogan/Hogan Media/Shutterstock)
BST Hyde Park 2023 © Dave Hogan Hogan Media

The UK’s Advertising Standards Authority (ASA) has told IQ its recent ruling against Viagogo has “set a precedent” for secondary ticketing websites.

Last month, the watchdog upheld a complaint from anti-touting campaign group FanFair Alliance that the resale platform had misled consumers in two advertorials published on the NME website in 2023. The paid-for ads were entitled “The best gigs to see this summer at Hyde Park” and “A beginners guide to getting Taylor Swift ‘Eras’ tour tickets. How…

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