Ticket ballots: The way forward for major events?

Amid a series of high-profile controversies this year, do ticket ballots offer a fairer system for fans? IQ investigates

News By James Hanley | 18 November 2024

Sam Fender

With on-sales for hot shows regularly making headlines, sometimes for the wrong reasons, a debate has ignited among experts as to whether the live business should switch from online queues to ballots for the most in-demand concerts.

Glastonbury unveiled a revamped online queuing system for yesterday’s (17 November) general sale, whereby fans were “randomly” assigned a place in the queue at the start of the sale, rather than having to refresh the page like in previous years. While the system…

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