“Queue psychology is truly the key to unlocking efficient queue management”
Boredom, restlessness and annoyance – these are the common synonyms for the word “queue.” As far as event planners are concerned, queues are the necessary evil to ensure attendees are safe and the event space doesn’t exceed its capacity.
But how can we make this better?
It is important to understand queue psychology and how it differs across the world.
Queue psychology is truly the key to unlocking efficient queue management. People feel that “occupied” time passes more quickly than…
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Paul Foster, founder of event site planning platform OnePlan, explains the psychology of queuing and notes the systems that will keep even the most impatient fan happy
Comment 13 February 2020