Ticket bots: Hidden menace or red herring?
Recent bans on bots have generally been welcomed by those opposed to ticket touting. But some are concerned illicit software is distracting from the root of the problem
Feature By | 31 March 2017
While ticket bots – automated software used to hoover up concert tickets to then resell – remain legal in most of the world, the last 12 months have seen official sentiment in several major markets shift towards prohibition.
The state of New York was the first to criminalise the usage of bots, with legislation introduced by Carl Heastie and Marcos Crespo providing for up to a year in prison for offenders. The Canadian province of Ontario followed suit in September, and the US as a whole outlawed bots in December with then-president Barack Obama’s signing of the Better Online Ticket Sales – or Bots – Act into law.
The UK, meanwhile, is set to soon introduce its own ban, while Adelaide senator Nick Xenophon is pushing for anti-bot legislation in…