CTS’s oeticket defeated in Austria over ticket fees
The Consumer Information Association has struck an early legal blow against CTS Eventim, as the battle over fees on self-printed tickets spills over the German border
News By | 9 August 2017
A court of first instance has found against CTS Eventim Austria, ruling that the practice of charging delivery fees on tickets – including those printed at home – is illegal.
The case, brought by the Consumer Information Association (VKI), concerns tickets sold via CTS’s oeticket website, which charges €2.50 for ‘print @ home’ and mobile tickets and €1.90 for those picked up from branches of Libro or oeticket’s own box offices.
According to to the Handelsgericht (commercial court) of Vienna, such charges are…