Australian court rules Viagogo misled consumers
“Many consumers were caught out”: Australian court rules in favour of watchdog’s complaint that Viagogo misled customers with obscured fees and claims of ticket scarcity
News By | 18 April 2019
The Australian Federal Court has found that secondary ticketing platform Viagogo misled consumers, falsely marketing itself as an official ticket seller, exaggerating the scarcity of tickets and obscuring booking fees.
The Australian Competition and Consumer Commission (ACCC) instigated legal proceedings against Viagogo in 2017, alleging the Swiss-headquartered secondary ticketer “made false or misleading representations, and engaged in misleading or deceptive conduct, regarding the price of tickets on its online platform by failing to disclose substantial fees.”
The federal court ruled today,…
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