“The solution to ticket touting was already there, if the industry decided it wanted to put customers first”
Monday’s news that Ticketmaster is shutting its secondary ticketing sites, Get Me In! and Seatwave, has received an almost universally rapturous response from the UK live music industry (Rob…
Monday’s news that Ticketmaster is shutting its secondary ticketing sites, Get Me In! and Seatwave, has received an almost universally rapturous response from the UK live music industry (Rob Davies’s reservations in the Guardian duly noted) – which, to me, just highlights the ridiculous situation the industry allowed itself to get into over the last ten years, through intransigence and an aversion to cooperation and collaboration.
Without writing the complete history of this sorry state of affairs, let’s rewind to the DCMS’s decision not to legislate against above-face value resale back in 2007,…
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With Seatwave and Get Me In! no more, Dave Newton charts the history of online ticket resale – and says the customer must, finally, come first in a post-secondary world
Comment 16 August 2018