Germany introduces ticket voucher scheme

The German government has confirmed corona-hit event organisers will be able to offer credit vouchers as an alternative to cash refunds

The voucher scheme is "pure consumer protection", says ticketing giant Eventim © Bundesregierung/Stutterheim

The government of Germany confirmed today (8 April) it will allow promoters to offer customers credit instead of refunds for cancelled events, becoming the latest country to introduce a voucher scheme to shield its live sector from the financial impact of the coronavirus.

A news release from the German federal government explains: “According to existing laws, holders of tickets can request reimbursement of the entry and service fees they have already paid. [However], many operators currently have no new income. If…

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