The future of contactless payment systems

Adam Woods talks to some of the boffins behind contactless payment systems, as the implications of the pandemic make their tech a no-brainer for event organisers

To get the obvious dark joke out of the way, most festivals literally went cashless in the pandemic-stricken calendar of 2020/21, and not for strategic reasons.

But now, after the better part of two years on pause, the survivors are gradually returning to a changed world in which actual cashless systems, once a matter of preference for live events, seem destined to become the standard.

As shows and festivals come back online around the world and begin to thrash out solutions to Covid safety, staff shortages, visitor flow, and our own increasingly cash-free habits, cashless and contactless options are a must-have, whether based on RFID, mobile pay, barcoded tickets, or some hybrid of the above.

“I think [cashless] was maybe 30% before the pandemic,” estimates Event…

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