Scottish gov apologises for vaccine passport ‘shambles’

Venues and promoters reported high levels of customer frustration over the lack of information from government and the chaotic rollout of the app

Scottish first minister Nicola Sturgeon
Scottish first minister Nicola Sturgeon © Scottish Government (CC BY 2.0)

The first minister of Scotland today apologised to the event industry for the botched rollout of the country’s vaccine passport app.

Vaccine certification became mandatory for large events and nightclubs last Friday (1 October) but ‘a vast majority’ of people experienced repeated problems in registering and uploading their personal vaccine status to the app, according to the events sector.

Scottish venues reported high levels of customer frustration over the lack of information from government and the chaotic rollout of the…

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