UK report reveals Covid’s impact on ticketing

Ticketing firms reported an average drop in turnover of up to 85% in 2020 and 58% in 2021, while the sale of ticket protection products soared

The Society of Ticket Agents and Retailers (STAR) has published a report outlining the impact of Covid-19 on the UK’s ticketing industry.

Independent ticketing expert Will Quekett was commissioned to interview 39 stakeholders from across the ticketing and events industry between January to March 2022, including venues, event organisers and ticket agents, as well as the banking and finance sector.

According to the study, ticketing businesses reported an average drop in turnover of up to 85% in 2020 and 58% in…

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