Study: bots generate 40% of all ticketing traffic
A recent study shows the extent to which illegal ticket-buying software is used across primary and secondary ticketing platforms
News By | 1 March 2019
Distil Networks, a global leader in bot mitigation, has released an in-depth study into the impact of bots on the ticketing industry, finding that nearly 40% of ticketing traffic is comprised of “bad bots”.
The study, developed by the Distil Research Lab, analysed 26.3 billion requests from 180 domains between September and December 2018. The results show that ticket bots – the automated software used by scalpers to bulk buy concert tickets and resell at inflated prices – are major drivers of traffic on ticketing platforms.
Bots lead to high infrastructure costs and poor website performance. The activity also “compromises the integrity of ticketing websites and impacts the user experience,” according to Distil Networks.
The study finds that primary ticketing markets are the main targets of bot activity, experiencing a higher…
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