Report

International Ticketing Report 2025

The only global guide to the live entertainment ticketing market – for anyone interested in or working in live event ticketing

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What's inside

Digitisation: Everything, everywhere, all in one app

Eamonn Forde explores how the shift to digital has unlocked a suite of opportunities for the ticketing industry

Dynamic pricing: Beyond the controversy

Dynamic pricing has hit the headlines recently – for the wrong reasons. Dan Frost reports

Consolidation: Mergers, money & the ticketing takeover

Francine Gorman charts the deals driving expansion, innovation, and competition

The rise of D2C ticketing

Ben Lee looks at what’s driving the shift within the D2C world – and why the big B2C players still matter

Regulation: New rules, big impact

Eamonn Forde reviews the latest regulatory moves and what impact they could have on the business

Ticket Innovators

We profile some of the companies making waves and bringing fresh ideas to the business

Country Insights

The Features

Everything, Everywhere, All in One App

Once a simple entry pass, a ticket is now a multifunctional digital tool offering CRM, upselling, security, direct-to-fan strategies, and more. Eamonn Forde explores...

Discover the changing ticketing technology...

Mergers, money & the ticketing takeover

As consolidation transforms the global ticketing sector, Francine Gorman charts the deals driving expansion, innovation, and competition...

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The Innovators 2025

The Innovators 2025

The ticketing industry is one of constant inventiveness. Here, we profile some of the companies leading the way in solving issues across the business.

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Palco

Palco

Palco’s solution is a white-label platform that gives organisers control: instant payouts, stability under pressure, and a single dashboard to manage sales, access control, and marketing.
Discovermarket

Discovermarket

Discovermarket specialises in orchestrating embedded insurance programmes across various ecosystems, including ticketing, travel, retail, and SMEs.
Reservix

Reservix

At the core of today’s Reservix operations is a belief in good marketing: an emphasis on performance marketing and a commitment to helping promoters find their audiences.
Entrio

Entrio

Entrio operates in Croatia, Slovenia, and Bosnia and Herzegovina, issuing over 4m tickets annually for more than 13,000 sports, music, cultural, and business events.
SUPER

SUPER

The VIP business is booming, and if done right, founder Mike Savas suggests it can add between 5% and 10% to an artist’s gross revenue on the road.
Ticket Station

Ticket Station

Sofia-based promoter Fest Team manages its own ticketing, under the Ticket Station brand, which also works with a number of partner promoters.
LW Tickets

LW Tickets

LW Tickets offers full-service ticketing and box office solutions to external producers and partners of Lloyd-Webber Theatres (LW Theatres)
TicketPlan

TicketPlan

In a market of booming arena and stadium shows, punters are simultaneously spending more on live entertainment and showing more caution in the way they do it. 
XCEED

XCEED

While human editorial input is vital in giving XCEED credibility as a guide and tastemaker, the real aim is to get people out and partying, not gazing at an app.

COMMENT

Q&A: Arndt Scheffler

Germany is an attractive market that needs more diversity and innovation

Arndt Scheffler

The MD of AXS Germany shares how the company is planning to grow in one of the world’s biggest music markets

COMMENT 04 Sep 2025

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Q&A: Paulo Atienza

Our strong brand and extensive retail network give promoters a marketing advantage

Paulo Atienza

The general manager of Chile’s Punto Ticket talks about the country’s explosive growth and how it’s using AI to help promoters understand audiences

COMMENT 04 Sep 2025

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Q&A: Amy Mackie

The UK market is highly competitive, and we see that as an exciting challenge and opportunity

Amy Mackie

With 15 years’ experience at Ticketek in Australia, Mackie was recently appointed to lead the company’s UK arm. Here she shares insights from both sides of the planet...

COMMENT 04 Sep 2025

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Q&A: Jo Young

I’ve always passionately believed in the power that live events have on people, as individuals and collectives

Jo Young

The SVP of fan product marketing, brand, and content at Ticketmaster shares why putting fans first is crucial when designing new products for making buying tickets easier

COMMENT 04 Sep 2025

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Digital Ticketing: Your phone is the new box office

Eamonn Forde explores how the shift to digital ticketing has unlocked a suite of opportunities

Feature 04 September 2025

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Dynamic Pricing: How does it really work?

It’s been blamed for scandals it didn’t cause and simultaneously hailed as a revenue saviour. Here Dan Frost cuts through the noise to ask what dynamic pricing is/n't..

Feature 04 September 2025

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Judge's gavel, Sal Falko, Ticketmaster–Songkick (Complete Entertainment Resources) lawsuit

Regulatory Intervention: New Rules, Big Impact

Eamonn Forde reviews the latest regulatory moves and what impact they could have on the business.

Feature 04 September 2025

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The Rise of D2C Ticketing: Driving growth and direct fan engagement

Ben Lee looks at what’s driving the shift behind the growth of direct-to-consumer (D2C) ticketing – and why the big B2C players still matter.

Feature 04 September 2025

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The Global Ticketing Landscape: Mergers, Money & the Ticketing Takeover

As consolidation transforms the global ticketing sector, Francine Gorman charts the deals driving expansion, innovation, and competition

Feature 04 September 2025

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