Technical Project Manager

About Us

Kai Tak Sports Park is a Design, Build and Operate project funded by the Hong Kong SAR Government for the development and operation of a sports, leisure and entertainment complex over a 28 hectare site at the former Kai Tak International Airport.  Kai Tak Sports Park Ltd (KTSPL) has been awarded the contract to undertake this project. ASM Global, through its subsidiary company in Hong Kong, SMG China, has been engaged by KTSPL to be the Operator of Kai Tak Sports Park.

Department    : Technology and Digital

Reports to      : General Manager – Technology and Digital

Role Introduction

You will be a key member of the KTSP ICT team working as part of the project delivery team whilst also being involved in complex design workshops to facilitate the smooth transition towards the operational commencement date of the precinct. We’re looking for someone with a technical background that understands venue technology from design to inception combined with an analytical mind and an understanding of project management methodologies.

You will be responsible for planning and managing the venues technology as we move through the implementation phase of the project. This will include being responsible for the network, wireless, AV and security solutions being deployed across the precinct. Working closely with the technology partners to fine tune their designs and liaising with the construction team to ensure the smooth transition from pre-production to the production environment of each of these venue solutions.

Experience of working with technology within a venue is essential and any exposure to ERP, CRM, HR and Venue Booking Systems would be an added bonus. Client facing skills are a must and any experience of line management or mentoring junior members would be an added benefit but is not essential for the role.

This is a unique role where you’ll get to shape the technology solutions that run the precinct and an opportunity to work with some cutting-edge systems across the three venues making this world class facility a huge success globally.

Key Responsibilities

–  Work alongside the Director of Technology & Digital to ensure all venue solutions are fit for purpose, adhere to the relevant standards and add value to the overall ICT strategy.

–  Facilitate all activities related to running a project from inception to closure whilst ensuring proper governance.

–  Proactively foster an environment of collaboration among multiple work streams including all aspects of systems implementation, analysis and design, configuration and test, through deployment and business transition

–  Manage and proactively escalate project issues, risks, and actions.

–  Responsible for managing several concurrent high visibility projects using a combination of waterfall and agile methods in a fast-paced environment that may cross multiple business divisions.

–  Work with key project leads and stakeholders to understand and capture all key activities, deliverables, key milestones, dependencies and critical constraints.

–  Become the subject matter expert around venue technology and provide direction and guidance to the wider ICT team as we transition through the project phases.

Requirements

–  3+ years of experience working in venues with multiple technology partners managing complex projects in a high-tech environment with multi-function teams.

–  Commercially aware with a focus of delivering on time, to scope and to budget, and an ability to understand client requirements

–  Good interpersonal and communication skills, capable of presenting work and leading meetings on next steps

–  Ability to assess risks and issues, identifying the root cause and delivering solutions

–  Ability to engage in technical conversations in a productive manner, and ensure the conversations are kept in line with business requirements

–  A proven track record of successfully implementing technology within venues and a solid understanding of the integration between systems on prem and in the cloud.

–  Experience in hosting different types of events and an understanding of the event owners requirements upon the technology for each event.

–  Fastidious when it comes to documentation making sure all changes are incorporated in the Systems Management Manual.

–  Experience of mixed vendor environments, vendor management, product life cycle, and technology implementations.

–  Attention to detail and continuous improvement

–  Well-developed problem-solving and troubleshooting skills

–  Good command in both spoken and written English

–  Proficiency in Chinese would be an advantage

–  Excellent demand management, planning, organisation, and prioritisation skills

–  Provide guidance, support and advice to the Senior Management Team, functional groups and teams across the business as required

–  Input into the preparation of a rolling multi-year plan for ICT development and improvement into the Operations Stage