Authenticity, AR, facial recognition: The future of ticket tech

The pace of technological change presents an exciting array of options for ticket companies. IQ's International Ticketing Yearbook 2019 examines the latest developments

Facial recognition is likely to be making an impact in the ticketing industry soon

From methods of tackling fraud to improving the visitor experience, ticketing firms are exploring a variety of tools. High on everyone’s minds is the rapid rise of mobile tickets – as frequently reported in the market profiles throughout ITY 2019.

But this is just the start of a mobile-first paradigm shift.

“We’ve got a generation of new consumers coming through now and they don’t just expect their services to be on mobile, they expect them to be mobile first,” says industry…

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