We need the government to pull its finger out and work with us to address touting once and for all

Stuart Cain

Stuart Cain, The Ticket Factory

As New York criminalises the use of ticket bots, The Ticket Factory's Stuart Cain says it’s time to follow suit and declare a war on online touts

Last month, a report was published highlighting the problem of ticket touting. You’d think this report would have been welcome news to the industry, but for me it was yet another kick in the teeth for artists and true music fans.

Ticket touting has evolved drastically over the years. It’s no longer the stereotypical ‘dodgy dealer’ trying to flog you a ticket outside the venue – these are global, well-financed organisations and cyber-warriors that we’re dealing with.

At…

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