“The mantra 'willing buyers, willing sellers' is used to justify a practice at times inseparable from extortion”
It’s not often that I watch Parliamentlive.tv. Rarer still would I attach words like ‘compelling’ to its content.
However, Tuesday’s Culture, Media and Sport (CMS) Committee hearing into secondary ticketing (watch here), proved to be just that, and never more so than when hearing consumer champion Claire Turnham describe hers and others’ ticket-buying experiences on Viagogo – her battles with which have, by default, turned her into chief campaigner in the platform’s refund debacle. To date, 425 complainants across 26 countries…
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Enforcement of regulation, increased transparency and wider adoption of new technologies are vital to fixing Britain's tout problem, writes MusicTank's Jonathan Robinson
Comment 24 March 2017