Viagogo settles with Swiss watchdog
The resale platform has agreed a compensation package for 800+ consumers following a six-year legal battle
News By James Hanley | 20 February 2024
Secondary ticketing platform Viagogo has reached a settlement with Switzerland’s largest consumer protection organisation following a six-year legal battle.
The resale firm, whose European headquarters are in Geneva, has allocated 100,000 Swiss francs (€105,000) as compensation for the 807 individuals who lodged complaints against it with the Fédération Romande des Consommateurs (FRC) prior to 5 February 2024.
Viagogo has also agreed to make changes to its Swiss website, indicating its status as a resale marketplace in Switzerland’s three national languages and English,…
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