CTS Eventim lodges appeal after court judgement

CTS Eventim has lodged an appeal after a German court ruled the pan-European giant breached the Digital Services Act with its methods of offering ticket insurance during the ordering process.

The Higher Regional Court of Bamberg partially upheld a lawsuit filed against the firm by German consumer organisation VZBV, which accused CTS of unduly pressuring customers into buying insurance.

According to the watchdog, ticket-buyers who clicked through to checkout without selecting the initial insurance option were taken to a pop-up…

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