STAR, AiE partner on accessible ticketing guide

The guide, published by UK ticketing industry body STAR, aims to "support ticketing retailers in becoming as accessible as possible" for disabled fans

© Tony Felgueiras

The Society of Ticket Agents and Retailers (STAR) in the UK has published an industry-first guide to accessible ticketing, advising on best practice for selling tickets to disabled and deaf customers.

The guide, Making ticket sales accessible for disabled customers, was commissioned by STAR and written by disability consultancy Nimbus, with input from Attitude is everything. It highlights ways in which ticket agencies can better serve disabled customers, and also addresses the legal and operational considerations around accessible ticketing.

STAR…

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