Ticketmaster compensates fans over Bad Bunny show
The company has paid out almost €914,000 in refunds and compensation after 2,000+ fans were denied entry to the rapper's 2022 Mexico City gig
News By James Hanley | 6 April 2023
Ticketmaster Mexico has provided refunds and additional compensation after more than 2,000 fans were denied entry to a Bad Bunny concert at Mexico City’s Azteca Stadium.
The company reported that problems occurred “due to failures in its ticket reading system” at the first of two dates at the venue by the Puerto Rican rapper. It also cited “an unprecedented number of fake tickets”, with upwards of 4.5 million people having registered for the 120,000 available tickets for the 10-11 December shows.
Ticketmaster…