UK industry reacts to Waterson report [updated]
Responses range from cautious optimism to "bitter disappointment" as economist Michael Waterson presents his long-awaited review of the UK ticket resale sector
News By | 1 June 2016
The much-anticipated independent review of the UK’s secondary ticketing market, commissioned by the British government in October 2015 and released this morning, has divided industry figures with its call for greater enforcement of the Consumer Rights Act (CRA) but no recommendation of new legislation.
The 227-page Independent Review of Consumer Protection Measures concerning Online Secondary Ticketing Facilities, overseen by economist Professor Michael Waterson, rejected calls for an outright ban on touting or cap on resale prices. “The history of price caps in others spheres is not a propitious one, particularly where the set of sellers is not well defined; people find their way around them,” he wrote. “There is a question of who would enforce the cap and what resources they would employ. Merely declaring there to…
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