Facebook introduces in-app payments for bots

Could being able to process payments natively be the push concert ticketers need to start building Messenger chatbots with gusto?

David Marcus speaks at Disrupt SF © TechCrunch

Merchants making use of Facebook’s approximately 30,000 chatbots – among them market leaders in airline and movie ticketing – are now able to accept payments through the Messenger-based bots…

without sending customers to an external site, removing a potential obstacle to concert ticketing companies wishing to get in on the action.

Bots – software programs that use artificial intelligence to interact with users of Facebook’s Messenger app – have already been developed by film ticketing giant Fandango and flight-comparison website Skyscanner, and while StubHub recently…

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