Anti-Viagogo campaigner ‘helps reclaim £100k’

Tips for getting refunds shared as consumer champions intensify crusade against the touts

Claire Turnham of Victim of Viagogo on the BBC Watchdog programme
Claire Turnham of Victim of Viagogo on the BBC Watchdog programme © BBC

Anti-Viagogo campaigner Claire Turnham says she has helped disgruntled people claim back over £100,000 in refunds and bank chargebacks in six months.

The founder of the Victim of Viagogo Facebook group started her crusade in February after she says she was overcharged £1,150 trying to buy four Ed Sheeran tickets through the resale site. She finally got a refund after doggedly persisting with her claim and taking her story to the media.

Fanfair Alliance, a music industry campaign against ticket touts,…

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