AI Everywhere: Are We Overdoing It in Ticketing?
Keal Blache, VP of global partnerships and strategy at vivenu, discusses where AI makes a difference in ticketing technology (and where it doesn't)
Promoted By IQ | 15 September 2025
Doesn’t it annoy you? Suddenly AI is everywhere. Generic thought pieces flood LinkedIn. Friends name drop ChatGPT in every chat. Even vacation plans come pre-packaged from an AI. Not every creation or tool needs artificial intelligence.
Sometimes a human story or a simple tool does fine. A hand-crafted website can feel more special than any generic AI page. So why are we in ticketing so fixated on slapping “AI” on everything? Let’s step back from the hype and look at what really matters in ticketing technology – where AI does make a difference (and where it doesn’t).
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