The Innovators 2024:
Ticketplan

Twenty-five years ago, the founders of TicketPlan were attending a West End show in London and wondered what would happen if they couldn’t attend.

By IQ | 19 June 2025

The idea of a ticketing insurance product was crystallised, and this year marks a quarter of a century of refund protection and insurance solutions for the company – protecting customers against…

The idea of a ticketing insurance product was crystallised, and this year marks a quarter of a century of refund protection and insurance solutions for the company – protecting customers against their inability to attend events while providing partner booking vendors with a zero-cost additional revenue stream and removing the admin from their teams that comes with requests relating to refunds.

“I’ve been with TicketPlan for the best part of 14 years, and in that time, I’ve seen ticket refund protection and insurance grow from a niche product offered by a few early adopters to…

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THE INNOVATORS 2024:

Total Ticketing

Total Ticketing believes that the number one problem in the industry is not scalping or counterfeit tickets, it’s too many empty seats – because most events don’t sell out.

TicketSwap

TicketSwap allows customers to list and resell tickets even before the tickets are fulfilled.

Different Breed

In a rapacious world, Different Breed truly stands out. And a lot of that is down to founder Craig Pryde.

SecuTix

SecuTix’s mission is to supply industry-leading solutions that increase revenue, grow data points, and provide deeper knowledge of who is coming to events.

LIVE IT

With a global focus, LIVE IT has sought to bring order to the chaos.

3D Digital Venue

3D Digital Venue has a mission to modernise and simplify venue mapping for small- and medium-sized venues.

Ten Box Office

Ten Box Office is a marketplace where the company aims to aggregate the world’s best ticketing inventory in one place.

Flicket

Flicket specialises in white-label ticketing distribution, real-time analytics, and in-depth reporting.

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