International Ticketing Report 2025
Market Report: Malaysia
The big news in Malaysia is the recent enactment of the long-awaited Live Events Ticketing Act, which mandates seller registration and price caps (max 150% of face value) alongside anti-bot measures and heavy fines for violations.
Key primary ticketers: AirAsia RedTix, GoTix, Ticket2u, TicketCharge (owned by Australia-headquartered TEG). Secondary ticketing situation: Malaysian law does not explicitly ban ticket scalping, meaning the resale of tickets above face value in the country is still technically legal.
Key primary ticketers: AirAsia RedTix, GoTix, Ticket2u, TicketCharge (owned by Australia-headquartered TEG).
Secondary ticketing situation: Malaysian law does not explicitly ban ticket scalping, meaning the resale of tickets above face value in the country is still technically legal. The Malaysian government is currently moving closer to implementing a national anti-scalping law.
Taxes & charges: VAT: 10%; Event tickers are subject to a 6% service tax and ticketing companies generally charge between 5–10%
Ticketing platforms like AirAsia RedTix and Ticket2u are frequently deploying dynamic-pricing tools and concert insurance,…